After coming out in 2022, ChatGPT quickly became a popular tool for businesses and individuals to use alike. In fact, it set the record for the fastest-growing consumer app in history, gaining 100 million monthly active users in just two months.
Since then, ChatGPT has continued to grow and evolve, offering various features and capabilities that make it an essential tool for businesses. If you plan to use ChatGPT in your business, you should know these stats to understand its potential and how it can benefit your brand.
What Is ChatGPT?
ChatGPT is a chatbot platform that uses artificial intelligence (AI) to have conversations with users. It was developed by OpenAI, a leading AI research company, on the Generative Pre-trained Transformer (GPT-3) model, which allows it to generate human-like responses based on the input given by users.
OpenAI has now introduced GPT-4, which comes with more advanced features and capabilities, making ChatGPT even more powerful and versatile. Now, you can upload images and files to ChatGPT. It can then answer your questions based on the content in those files.
OpenAI has also released the GPT Store, which is a marketplace where you can find GPT models to customize your chatbot further. For example, you can choose a model trained on specific topics like customer service or Instagram caption generation.
General ChatGPT Statistics
Today, ChatGPT is used by businesses of all sizes, from small startups to multinational corporations. It has particularly become a staple in the digital marketing world, where its use cases range from content generation and customer service to lead generation and sales.
Here are some general ChatGPT statistics that show the popularity of this AI-powered chatbot platform.
1. OpenAI trained ChatGPT in 34 days using 1,024 A100 GPUs, which is an impressive feat considering the expanse of its capabilities.
2. ChatGPT only took five days to reach its first million users, many of whom were businesses that were beginning to understand the power of AI in their marketing strategies.
3. According to Keywords Everywhere, the search trend around ‘’ChatGPT’’ has increased consistently in the past few months.
4. ChatGPT had 1.6 billion monthly visits in February 2024. Each of these visits lasted for about 8 minutes on average.
5. More than 2 million developers use ChatGPT API to power their chatbots and digital assistants, making it one of the most widely adopted AI platforms in the world. Many of these developers are from Fortune 500 companies.
6. ChatGPT gets 637.1 million visits per month in June 2024.
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7. About 13.7% of the traffic to ChatGPT comes from the US. India is the second largest source of traffic to ChatGPT, contributing 6.74%.
8. Nearly 32.4% of ChatGPT users are aged between 25 and 34, while those aged 18 to 24 make up 2.9% of the traffic. The smallest user age group is those above the age of 65, contributing only 3.81% to the overall traffic.
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9. In addition to its impressive user base and widespread adoption, ChatGPT has changed how we use technology with its advanced language skills.
10. About 50% of readers cannot tell ChatGPT-written content apart from human-written content, demonstrating the advanced level of ChatGPT’s natural language processing capabilities.
11. 54.7% of ChatGPT’s users are male, while 45.5% are female.
12. According to BBC’s Science Focus, ChatGPT 3.5 was trained with 570 GB of data from Wikipedia, books, articles, web texts, and other online sources. To put this in perspective, the tool was trained on 300 billion words.
13. The domain authority trend for ChatGPT has gone up by 5,200% in the past 12 months, which indicates a rapid increase in the platform’s popularity and usage.
14. ChatGPT is available in 152 countries, making it accessible to a wide range of users globally.
15. Pew Research Center found that 1 in 5 US teens have used ChatGPT for schoolwork. 7 out of 10 students have found the tool acceptable for topic research.
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16. Although most teens know about ChatGPT, the level of awareness differs across races, ethnicities, and household incomes. 26% of teens with a household income of over 75,000 know a lot about ChatGPT, while only 11% of those with household incomes under $30,000 have the same level of exposure to the platform.
17. 9% of people aged 18 to 24 use ChatGPT daily. On the other hand, 6% of those aged between 25 and 34 use the platform daily.
18. ChatGPT is the most tried AI tool in the US, with 20.9% of the population having tried it. 89% of those who have used the tool say that they would use it again.
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ChatGPT Traffic Statistics
Not everyone goes to Google and searches for ChatGPT to find it. Many people go to chat rooms or forums and see the tool mentioned by other users, then follow a link to try it out. Similarly, some people also use the tool through social media or friends’ recommendations.
Here are some statistics that explain where ChatGPT gets its traffic from.
19. 76.38% of the traffic on ChatGPT comes from direct searches, which means people specifically type in the ChatGPT website address.
20. 21.48% of the traffic comes from organic search, indicating that people are finding ChatGPT through search engines like Google.
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21. While 0.5% of ChatGPT’s traffic is through mail, 0.87% is through social media, and 0.73% through referrals.
22. The ChatGPT app was downloaded 700k times in the first week. By the end of the first month, the app had been downloaded 4 million times on the Apple App Store in just the US.
23. The ChatGPT app was made available for Android users in July 2023, taking the total app downloads to 16 million by August 2023.
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24. By the end of the first year of its launch, the ChatGPT app had 110 million installs. It also generated $30 million in revenue for the company.
25. The top keyword used to search for ChatGPT is ”chat gpt,” getting 21.8 million searches. In second place is ”chat gpt” with 16.7 million searches, followed by ”gpt” with 1.5 million searches.
26. While 99.7% of the visits to ChatGPT are from organic sources, 0.03% of traffic comes from paid search, indicating that ChatGPT does not rely heavily on advertisements to attract users.
27. The highest number of ChatGPT app downloads is in the US at 1.5 billion. India and Japan are in the second and third spots.
28. On average, people spend 13 minutes and 34 seconds on ChatGPT. The average duration spent on the platform peaked at 14 minutes and 55 seconds in October 2023.
ChatGPT Revenue Statistics
Due to its widespread use, ChatGPT has become a highly profitable venture for OpenAI. The following statistics reveal the current revenue generated by ChatGPT.
29. The ChatGPT mobile app generated $3.22 million in September 2023, a figure which has since increased.
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30. Analysts report that OpenAI spends around $700,000 per day to operate ChatGPT. On average, each query costs 36 cents on the platform.
31. Microsoft is a key investor in OpenAI. The company provided funding of $1 billion to OpenAI in 2019, followed by $2 billion in 2021, and a staggering $10 billion in 2023.
32. 92% of the Fortune 500 companies use ChatGPT API, which is one of the main sources of revenue for OpenAI.
33. ChatGPT accounted for 60% of all monthly web traffic to the top 50 generative AI products in June 2023.
34. 89% of ChatGPT’s paid subscribers still paid for it after the first quarter and 74% were retained till the end of the third quarter, indicating a high retention rate.
35. Following the release of GPT-4, ChatGPT’s mobile app revenue increased by 22% on the same day. Due to this, ChatGPT’s daily average net revenue went from $491k to $900k.
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36. OpenAI has a valuation of $86 billion, a massive increase from $29 billion in April 2023. The company has allowed its employees to sell shares at this valuation.
37. OpenAI’s annual recurring revenue was recorded at $2 billion at the end of 2023, and is expected to soar in the coming years.
ChatGPT Business Adoption Statistics
As we’ve already discussed, ChatGPT has been adopted by a wide range of businesses, from small startups to Fortune 500 companies, across various industries. While some of these businesses use ChatGPT for customer service purposes, others use it for marketing, sales, and even recruitment.
Many of the employees are also concerned about the increasing adoption of AI in the workplace, as they fear it may lead to job loss. At the same time, businesses are positive that ChatGPT adoption will allow them to reduce the worker headcount and cut costs.
Let’s take a closer look at the statistics behind this adoption.
38. Statista data shows that 10.8% of employees across the world have used ChatGPT at least once in their workplaces. About 4.7% have put confidential corporate data into ChatGPT.
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39. According to a Fishbowl survey, 68% of employees said they had not disclosed the use of ChatGPT at work. 32% said that they use the tool without telling their bosses.
40. 29% of Gen Z workers use generative AI tools, including ChatGPT, compared to 27% of millennials and 28% of Gen X who use these tools.
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41. 49% of companies use ChatGPT at the moment, and 30% plan to use it in the future.
42. 48% of the companies who already use the tool say that it has replaced workers. Also, 25% of businesses using ChatGPT have saved $75k or more in their operations.
43. 23% of the employees who work in tech and software engineering industries are worried about their jobs due to ChatGPT and similar language models.
44. 26% of employers in tech and software engineering industries are planning to reduce the number of employees due to the adoption of language models like ChatGPT.
45. 32% of software and tech companies are willing to pay over $250 for ChatGPT per month. The other industries that are willing to pay as much include beauty and cosmetics, finance, transport, and healthcare.
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46. 39% of employees cite loss of human touch as the biggest downside of using ChatGPT, making it the most pressing concern among business users. Nearly 35% are also worried that it could replace jobs, while around 8% say it’s unreliable.
47. When it was initially released, 27% of working professionals said they used ChatGPT. By January 2023, the app’s usage had doubled, with 43% of professionals saying they had used it.
48. 77% of marketing professionals report that they have used ChatGPT, followed by 71% of consultants and 67% of advertisers.
49. 93% of companies who already use ChatGPT say that they plan to expand its use.
50. eMarketer forecasts that ChatGPT will have 77.2 million monthly active users in the US by the end of 2024.
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Conclusion
These ChatGPT stats paint a profitable picture of the tool, not just for OpenAI but also for businesses that plan to use ChatGPT in their day-to-day operations. With the potential to save time and money, businesses are eager to adopt ChatGPT despite concerns about job displacement and loss of human touch.
It is clear that language models like ChatGPT will continue to evolve and play a significant role in various industries, making it imperative for individuals and companies to understand its implications. As we move towards a more tech-driven world, it is important to find a balance between the use of advanced technologies and maintaining the human touch, especially in businesses like healthcare and education.
However, one thing is clear from these statistics. ChatGPT will become bigger and more expansive in the future. If you want to remain competitive as a business, you must jump on the ChatGPT bandwagon and explore its potential.